Monday, December 6, 2010

Posting of the Temporary Visitor Policy


Thanks to Melanie for forwarding this.
 
December 3, 2010 - We wanted to post this notice as a reminder for the holiday season. We are sure many of you will be expecting guest and wanted to make sure you have made appropriate plans, for spare keys, sign in, etc. If you would like a copy, you can pick one up at the front desk.

May 25, 2010

Dear Residents:
We appreciate your cooperation with the recent modifications made in regards to the Visitor Policy for Jefferson at Capitol Yards.

Your feedback is also appreciated.  We are modifying the Visitor Policy based on the responses and suggestions presented to us.  One of the main concerns we received from you are the guidelines regarding temporary/visiting guests.  With much thought and consideration to how these changes could be made to benefit our residents, guests and the best interests of the property, the following modifications will be made effective immediately:

  • When guests are visiting for a time period that is planned to exceed 24 hours, modifications to the existing visitor policy will be made as indicated below.  This would apply to your out of town guests, house sitters, etc.
  • Temporary guests may stay up to 7 consecutive days & may not exceed 8 consecutive days or 16 days
  • per calendar month (per lease contract).  If it is necessary to exceed stay, resident must add guest as an occupant to the lease contract (if allowable per occupancy limits).
  • Temporary guests may check in with the Front Desk if the resident is not home only if the resident has left a “Temporary Resident Disclosure Form” completed and signed by the resident prior to arrival.  (Form will be available in Management Office). 
  •  Temporary guests will need to sign in and show ID on initial visit.  After the initial sign in during the stay period, the visitor will continue to sign in but will not need to show ID or have resident present upon re-entry to the building.
  • Resident must notify management office of temporary visitor at least 24 hours prior to guest arrival. 
  •  Temporary guests will be given a Visitor Pass Tag that will be attached to a spare key.  The spare key will expire on the day identified by the resident and approved by management.  Resident is required to provide a $50 deposit for each key.  A maximum of 3 spare keys will be allowed to be held by guests of any one unit at any given time.  A deposit will be required on each key.  The deposit will be forfeited if the key is not returned to the front desk by the resident.


Keep in mind that residents are still required to be with guests in all amenity and common areas, regardless of any policy modification.  Policies are subject to change.  Please also keep in mind that the actions of your guests are your responsibility.  If you have any questions regarding this Visitor Policy, please contact the management office at 202.479.4570 or email jcy@greystar.com.  We appreciate your cooperation.
Thank you,
Jefferson at Capitol Yards Management

9 comments:

  1. Thanks for this information. Very helpful.

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  2. This is great! When my mother visited a few months ago it was such a pain! This policy will be an improvement. Thanks for listening to our comments! Although it would be nice for us to be able to buzz our guests in from our house...

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  3. I agree about the buzzing in. We have the technology, but it's rendered useless by the policy.

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  4. This is a step in the right direction.

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  5. Based on what I can tell, this isn't updated or new...according to the memo, this policy went into effect in May, this is just a reminder of it.

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  6. Since most of these policies aren't conveniently located in our leases where we can reference them, is there a public place where these policies are located in the building that we can go to to reference? When I've asked the concierge staff questions about whatever policies, I have received varying responses. Going to the leasing office is an option, if there is staff available to respond. I would recommend that each resident get a printed booklet of all the policies when they sign their lease. And for existing residents, a copy of this booklet should be provided to each resident as so we can reference policies such as holiday guest policies, etc. Thoughts?

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  7. Seems nice, but did you read this? It still requires that your guest continue to sign in each time they enter. How stupid.

    And how come the spare key deposit is a $50 deposit and not a $25 deposit (the cost of an extra key). The cost of the keys is outrageous.

    This is a half-baked attempt to modify an even more half-baked policy. Not well thought out and still inconveniences the tenant.

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  8. Nice attempt at a guest policy, but it doesn't work. Our guests were still harassed when they entered the building even when they each had a key and a form on file. The guest policy has to change. This isn't a college dormitory.

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