Saturday, December 4, 2010

ALSO a very important notice regarding parking.

On Friday evening we all received notice that our cars needed to be out of the garage on Monday through Friday for "scheduled" maintenance.

If maintenance to the garage had been "scheduled" then why so little notice? This couldn't have been a spur of the moment decision. Could it? Didn't management consider this maintenance ahead of Friday? This seems so poorly "scheduled."

I think this will inconvenience a good number of residents. Please management, couldn't you try a little harder?

16 comments:

  1. totally inconvenient. not to mention the leasing office isn't being very accommodating. so annoying.

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  2. 20 parking passes were available for the lot over near Cornercopia. They were gone by 8pm the night the notice came out.

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  3. Why can't management rent some spaces at Nats stadium? Has anyone asked Melanie about getting reimbursed?

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  4. This is really awful. We pay a lot of money to park and they are being very inconsiderate. You cannot do something like this and not give people advanced notice. I was out of town and now I have to pay park my car outside. Maybe I can fight for one of the 6 open parking spaces in the neighborhood.

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  5. I asked at the front desk about reimbursement if we parked across the street, and I was told there would NOT be reimbursement.

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  6. I was told no reimbursement as well. I got a space in the lot a few blocks over, but I don't get home from work until 6 or 6:30pm, so I'm going to speak with the lot tenant tomorrow morning. I'll post whatever I find out.

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  7. This late notice/the actual notice is ridiculous:

    A) I feel really bad for any tenants who might have gone out of town this weekend/early next week and don't know about the fact that they need to move their cars. If I were to come home from an extended weekend away to find my car had been towed from a parking space that I pay good money for, I would be EXTREMELY pissed. They had to have known about this for weeks and should have given at least 5 business day notice.

    B) Management knows exactly how many cars they are displacing with their requirement to have every car out of the garage. Why were they not smart enough to line up parking spaces for all of the cars or offer reimbursement to those that they couldn't find space for? I agree that we pay WAY too much for parking in this building that it is ridiculous they can't reimburse the people who they weren't able to give passes to. Given that residents pay somewhere between $100-200/parking space, reimbursing $5/day is not that big of a deal or loss on their part in order to keep their tenants happy.

    C) The notice does not say what they're doing in the garage. I'm really curious to find out what it is/if it will have any impact on the storage lockers. When I asked the front desk woman on Saturday, she "guessed they are going to clean it" but didn't actually know. It'd be REALLY nice to know if they're going to be using any water or chemicals in their "maintenance" which would harm any clothes, boxes, etc, that we might have in our storage lockers. I don't really want to empty the whole thing if I don't need to but I don't want my stuff to get ruined. Considering the customer service in this building, I HIGHLY doubt they'll be taking any steps to protect the lockers from this "maintenance" whatever that may be.

    Just another item in the list of ways this building is poorly managed and another reason I won't be renewing when my lease is up.

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  8. Does anyone have any insight as to whether bike owners should be moving their bikes locked to the racks? I agree that the notice should have been given much further in advance -- if I paid so much for parking I would be furious at the sudden inconvenience and additional expense. Also, my guess is they are just going to pressure wash and line a few bags of salt or sand in their in case of snow or ice; hopefully no chemicals for those worried about contents in the storage lockers.

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  9. Oh crap. I didn't even think about the storage lockers. What are we supposed to do with our stuff and our bikes??

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  10. Like many of the tenants whose cars are being displaced by this “planned” maintenance, I could not get a parking pass since only 20 were made available for P3. I was told to come in and speak with Michelle, who was friendly, but essentially told me I had to speak with Melanie, who of course, was not in this weekend. During my conversation with Michelle, she told me that they would not be towing cars left in the garage, and that this was more-or-less an empty threat to get people to park elsewhere. She mentioned that the ceiling is leaking in places, and they are going to be patching some leaks in the ceiling so it no longer drips on the cars below. I am going on work travel for a better part of the week, and in my email to Melanie (which has yet to be responded to), I told her that I would park my car at Reagan’s Economy lot on Wednesday when I am out of town. The rate is $12/day. I asked that the Jefferson would reimburse me for this expense. Although their staff told me that they wouldn’t tow, I wouldn’t put 100% trust in that statement. I am pretty sure they need to give you more than 48 hours notice to tow you from a leased space. They cannot evict without 30-days notice, so I am assuming leasing a parking space would be a similar situation (a lawyer should weigh in). I just wished they would have let us know about this a month ago, and I am pretty sure those renting spaces, although inconvenienced, could make better arrangements for their cars within that timeframe. Unbelievable.

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  11. Stopped down on Saturday afternoon to drop off my rent and a tenant was giving Michelle the business about this. While I agree that it's probably the biggest hassle we've had since I moved in (a year ago), yelling at a leasing agent isn't going to help.

    This is a mandate that came down from Melanie, and frustration should be directed at her, not the front desk person (who probably makes $10/hour, so let's take it a bit easy on her) or the leasing agents, who are just doing what Melanie tells them.

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  12. I too saw some frustrated folks in heavy discussion with the front desk. I think the frustration shouldn't be unexpected given the situation, though.

    I've tossed my memo out but are we allowed to park in the garage overnight since work (most likely) won't be going on during that time? Also, any clarification on the bike and storage situation?

    Thanks.

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  13. I am completely appalled by the parking memo. Not only were not given adequate notification, but the options offered were not convenient. We have a parking lot directly in front of the building. I cannot understand why we were given passes (well, actually only 20 people) to a lot that’s 3 LONG blocks away. If we are being asked to remove our vehicles, then we should be reimbursed for the time we do not have access to the garage. I am going to voice my concerns (in writing) and I urge everyone to do the same. If our voice is not heard, this is guaranteed to happen again.

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  14. Southeast:

    Greystar Regional Manager: Patty Holt (pholt@greystar.com)

    Greystar Executive Director of Management: Stacy Hunt (shunt@greystar.com)

    Greystar COO: Bill Maddux (bmaddux@greystar.com)

    Greystar CEO: Bob Faith (bfaith@greystar.com)

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  15. Absolutely typical of the atmosphere here.. There a lack of professionalism. Only a two day notice!

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