An open post to Management

This is an open post to management to suggest that you put together some sort of tenant advocacy group that could meet with management once a month or so to talk about concerns from the building's tenants. I'm not talking about a bitch-fest, but rather a respectful and congenial meeting without finger pointing or excuses from either side. Each group coming together as friends and with something in common.

I think this would be highly beneficial to both tenant and management. What better way of creating an harmonious living situation in the building than to get the principals--management and tenant--involved in a positive and proactive way. As it is, it seems like the tenants have very little say about the quality of their lives here at the Jefferson.

The current arrangement only seems to have spurred a good deal of anger, as well as the making of a couple of tenants advocacy groups outside of those with management's input. That can't be a desirable situation for you. Better to head such anger off before outright dissatisfaction and revolt becomes rampant. No?

Here is my suggestion:
Management could solicit one or two volunteers to represent each floor. Representatives would then be introduced by management to the tenants by way of a flier. Perhaps each rep could set up an email address to collect tenant concerns while assuring anonymity much like this site does. The floor reps would then relay the concerns from the building to management at the monthly meeting. I think this could be more effective than management just receiving random emails from tenants and tenants not receiving any resolution.

This system would not only give tenants representation, but would offer management insight into a particular floors unique concerns, thereby helping to pinpoint problems and concerns. I think that this could be enormously helpful to management for gaining insight into tenant concerns which, to this point, seems to be going unanswered.

I think that tenants are crying out to not only be heard, but to see some sort of progress from their concerns. To date it seems that change has only come as a reaction to some big event. This isn't the way to run a building. PROACTIVE is the key word. Seek out suggestions from the tenants, create an email address as a suggestion box (I know you'll get a bunch of garbage in their too), Create a tenants group, listen, and especially, take a "No Excuses" attitude when dealing with problems. If the first posture you take upon hearing a complaint is a defensive one, let me tell you, you're doing your job wrong.

Remember the old sayings. Two heads are better than one! and You get more bees with honey than vinegar.