Wednesday, November 24, 2010

Has your lease been handled properly?

Have you received your lease? Has it been signed by anyone in management? Were combat or hurt feelings involved in receiving it?  How many times did you have to ask?

What's the deal with the lease irregularities here? I wonder if any LAWS have been broken by this weird "policy." Are there any lawyers in the building with expertise in this matter? I sure am curious.

28 comments:

  1. We signed it the day we moved in, and they had it on file in the office. We asked for a copy after a few months and they made one that day and brought it out within 15 minutes, no problem, no questions asked.

    ReplyDelete
  2. The problem is, they should be able to produce a signed and final copy when you move in. We signed our lease a month and a half before we moved in and when we requested a signed copy on move-in day, we were told by the leasing agent that it hadn't been signed by management yet. After 2 weeks of me pestering them about it they finally gave us a copy, which had been signed a week after we'd originally signed it (a month and a half before our move in date). No idea why this was so difficult for them to do.

    ReplyDelete
  3. Our lease was not handled properly, and six months after moving in we were sent a notice that management wanted to "fix" our lease. Ridiculous. We've also received charges for things like storage - which we don't even use. Additionally, we're constantly being given new "rules" under our door. What gives?

    ReplyDelete
  4. Has anyone had to deal with the leasing office about painting your unit? We'd like to, but we're concerned about how the leasing office will/will not address our question and thought we'd just bring it up here.

    ReplyDelete
  5. Seems this blog keeps trying to find things to be against management. We had no problems with our initial lease and an error in calculation in our renewal was handled on the spot when I brought it to their attention. Mistakes happen, but the conspiracy theory this blog keeps trying to portray about horrible management and horrible living conditions just doesn't stick. And as always, if unhappy..move.

    ReplyDelete
  6. Sorry Anonymous 1:54, this blog isn't about me. It's about the tenant's in this building of whom I hear from regularly, and my experience tells me that management handles the move-in of tenants, including the lease procedure, incorrectly more often than they get it right.

    I'm glad your experience went well, but you did acknowledge an "initial error in calculation of your renewal", correct? Pretty much verifies what the post is saying, doesn't it?

    ReplyDelete
  7. BTW, if the rental office wants to post here, they should identify themselves as such. When you send off multiple emails, you should leave some time in-between posts more than the amount it takes to write the email.

    ReplyDelete
  8. Anony at 1:54 = management, again. FAIL

    ReplyDelete
  9. Or, it's just someone who hasn't had a problem with their lease. (Or in this case, did, but it wasn't bothersome to them)

    Lighten up on the accusatory tone, it's making this blog sound high school-ish.

    ReplyDelete
  10. Anon. 3:58- We've painted our kitchen, had no issues with the office at all regarding it and even asked Melanie prior to painting and was given green light.

    ReplyDelete
  11. We didn't have any problems; in fact they just emailed a copy to us after we signed it. As far as painting goes: we were told that we could paint it whatever we wanted but would be responsible for painting it back if it wasn't a neutral color, unless the next tenant's like the color that we had painted.

    ReplyDelete
  12. Anonymous at 3:58...When I resigned my lease, I asked about painting my unit and they said it was fine as long as I painted it back when I left. Still need them to get me the existing wall color so I can buy a couple gallons

    ReplyDelete
  13. Anony on 1:54 is actually an 8th floor tenant (the troubled 8th floor) and not management. And yes, it was a small mathematical error on parking which they immediately changed once someone calmly, rationally brought it to their attention.

    ReplyDelete
  14. Jay- well its nice to hear that some people get their concerns addressed. Although everyone I've talked to has calmly, rationally brought issues to management's attention, to no avail, so I'm not sure what you're trying to say with that comment.

    ReplyDelete
  15. Ours had miscalculations on it as well! Nuts! I really don't think these people know how to do their job. And they're not at all friendly when you try to speak to them about it. It's been a really dissatisfying experience.

    ReplyDelete
  16. Ha. No. We didn't get a copy until we asked. I thought that was odd.

    ReplyDelete
  17. On painting your unit...we painted a few walls in our apt, mostly neutral colors, with one wall a dark blue. When we contemplated moving out earlier this year, I asked about painting it back...mgmt said that only the dark blue would need to painted back to the eggshell color. In the end we stayed, but I was able to cut a small sample of drywall paint out of a closet and take it to Home Depot for matching. They matched the eggshell color perfectly.

    ReplyDelete
  18. I think its fishy (discriminating, unlawful, unethical, and just wrong) that the leasing office will offer specials to only some people who renew their lease, but not others, with no explanation.

    ReplyDelete
  19. Anony at 8:16pm - agree, sounds fishy, and I hope that doesn't happen to me!

    I just spoke to a neighbor who said they started taking pictures of their rent checks to prove that the checks were written and turned in because the leasing office keeps "losing" their check.

    How does this even happen?

    ReplyDelete
  20. Not if the leasing office is "losing" the physical check. So not cool how unorganized the leasing office is with our financial and personal information.

    ReplyDelete
  21. After the leasing office lost your first check, why didn't you hand-deliver and ask for a receipt?

    Besides, a picture doesn't prove anything, a receipt does.

    ReplyDelete
  22. I have heard from many tenants that asking for a receipt causes the rental folks indigestion. I've also experienced that "face" when asking for one, but it's a good idea. Thanks. :)

    ReplyDelete
  23. Voice of Reason - the leasing office isn't open during hours in which most people are home. 10am-6pm is when most people are at work, so unless its on a weekend this wouldn't be a viable option for most. I'll be taking a picture of my rent check. I dare the leasing office to fine someone for losing a damn check. My history of on-time payments to other rentals offices over the past several years will just further prove how dysfunctional this leasing office is.

    ReplyDelete
  24. Ha. The irony of the Voice of Reaon's suggestion is that it it NOT reasonable. Why do WE have to be responsible for the leasing office being so careless? Seems like the fix needs to be on their end, not ours.

    ReplyDelete
  25. I had something weird initially happen too, regarding parking; I think maybe one of the fundamental issues is the waiting list, which confuses things. Anyway, the problem was resolved, but probably a lot later than it should have been. In the end, at least it didn't cost me more money than it should have. As far as legal ramifications of an incorrect lease at signing... I asked about it and the response was that the most recent version held, even though the initial one was incorrect...

    As for asking for a receipt, I think it's more than reasonable to go in personally and ask for a receipt. Especially if you are the one paying such a significant amount of money! Who cares if the leasing staff is uncomfortable! It's *their job* to provide a receipt when asked. But it's YOUR money, and YOU have to take responsibility for it, otherwise, who else will? It's a good thing the office is open on the weekends; if you have to pay rent a couple days ahead, that's better than penalties or a lost check, right? Because once that check leaves your hands, they could claim anything could've happen to that check. If you think about taking the matter to a court of law, you'd need hard evidence, and a receipt definitely shows proof.

    ReplyDelete
  26. Motato - did you speak to an attorney? The original lease signed by both parties is in fact a legal binding document.

    ReplyDelete
  27. ConcernedResidents, no I did not speak specifically to an attorney, but I'm imagining you could easily get in a dispute with management about rent that you claim you paid, but they claim you haven't. (Think about The People's Court! haha) A form of proof is that receipt acknowledging the transaction--a paper trail. It's cliche, but it IS always best to get it in writing if you are ever held accountable. The problem with a photo is that it wouldn't really indicate that you actually handed the check in. Sure, you wrote it, but that doesn't mean you actually spent it.

    I was essentially trying to make a point that you may have to "unreasonably" go out of your way in order to ensure your money doesn't get lost. The management company certainly isn't going to hold your hand--they are responsible for conducting a business, so you have to cover your own ass.

    ReplyDelete