Sunday, December 20, 2009

I guess it was bound to happen.

It seems to be the trend at the Jefferson and the odds are against you.
The vacant apartment unit next door is no longer vacant. New tenants moved in a week or so ago and my evenings have been noisy ever since. The woman in this unit can be heard from down the hall. She speaks on the phone very loudly! Like the classic Spinal Tap line "This one goes to eleven."

I'm not sure what she was watching last night on their home theater but I'm pretty sure it was a heart-warming saga about a truckload of bricks being delivered. My evening from about 8:00PM to midnight was punctuated every three minutes or so by a thundering thud somewhat akin to a Steinway being dropped from the roof.

In all fairness I'm sure they have no idea how their electronics sound in my apartment because the walls here betray even the slightest sounds, however the way this building is marketed it seems that no one over 28 is considered for a unit which encourages clueless and inconsiderate behavior.

I really would like to stay at the Jeff, but it has so many annoying features. The first and foremost annoyance are the knuckleheads that the leasing office rents to. They should screen prospective tenants for the slightest sign of intellect. A minimum IQ equivalent to a bag of pork rinds would be good.

Here are some suggestions on how to deal with noisy neighbors from ehow.com. Think I'm going to try this soon!

Step1: Be direct. If the neighbors are too loud, just knock on their door and politely tell them that the noise is bothering you and why. Most people will understand and curb the noise. It helps if you've already built a rapport with the neighbors, but if not, now's the time to be friendly but firm. Next time you see them in the neighborhood, smile and say hi.

Step 2: Keep a log. If the noise continues or worsens despite the direct approach, keep written documentation detailing the time and date of each occurrence and how you handled it.

Step 3: Write a note to your neighbors and leave it on the door asking them one last time to keep the noise down and informing them that you'll be contacting the landlord and possibly the police if it continues. This way they won't feel like you're going behind their back or telling on them.

Step 4: Report them to your apartment manager and make a verbal complaint. If nothing changes, mail a formal written complaint. Be sure to continue keeping detailed documentation and copies of all letters. Also, record video of the incidents if you can.

Step 5: Call the police if the loud neighbors keep up the disruptive behavior. File a report. Keep filing them if you have to. They may be fined for disruptive noise.

Step 6: Pull out the big guns. If not even the police can deter your noisy neighbors, take them to court. The detailed documentation you've been keeping all this time will help prove your case.

Step 7: Move if you have to. Check your lease for "quiet enjoyment" clauses and check tenant rights associations to find out if you can get out of your lease. Get to a place with some peace and quiet, and be sure to talk to your new landlord to find out up front how strictly they handle noise complaints so that you don't end up in the same situation again.

5 comments:

  1. Be advised that I've heard directly from management that they consider direct contact with another tenant (at least regarding noise complaints) harrassment: when we had an issue with a neighbor over noise, they said that someone with a complaint should go directly to them and definitely *not* leave a note on the door.

    ReplyDelete
  2. Thank you for your insight.
    Along with the noise levels, by far the biggest complaint of tenants in the building is the lack of action by management to their concerns.
    that creates quite a conundrum.

    ReplyDelete
  3. BTW, what the management considers harassment isn't necessarily what the law considers harassment!
    I see a future of much litigation with this management company if they don't get their act together.

    ReplyDelete
  4. If you have a noise complaint, please come to the office. We are more than happy to slip a courtesy "Life Saver" notice under the door for first time noise complaints.

    ReplyDelete
  5. Thank you! That sounds like a good alternative to tenants confronting other tenants. Although, it I'm afraid it might seem just a tad aggressive to some. Sometimes a friendly, non-confrontational mention to your neighbor could help keep things on a friendlier keel. They may not even know they are being heard.

    Unfortunately the walls in the buildings are super thin and don't keep out much in the way of day to day noise. In fact, I think that what ever they are made of may amplify certain types of noise.

    Thank you to the leasing office. That is a very helpful service. The fact that you have used this blog to help spread the word shows a proactive spirit that I'm sure the tenants will appreciate!

    ReplyDelete