Do you need a copy of your lease?

The leasing office was kind enough to post the comment below yesterday evening so I want to make sure everyone reading this blog gets to see it so I'm posting it with its own header. I'm sure they will be happy to help you in a timely manner.

I think this forum is an excellent opportunity for the rental office to stay in touch with the tenants of the buildings, foster positive relationships, and keep tenants informed. I applaud them for taking a step in that direction.

"If you would like a copy of your lease, please let us know, we will now be emailing pdf copies. People are finding this easier to keep in their personal files."
Someone from the Leasing Office.

You don't say!

Sometimes I get email from readers that is not intended for posting on the blog.  Recently I received such an e-mail from a reader who was expressing their frustration with the rental office. The reader has offered to let me post some of their concerns as long as I can maintain their anonymity, which I am happy to do.

Their frustrations were born out of an inability to get appropriate service from the rental office concerning their lease and the renting of a storage unit. Now, without going into sufficient enough detail as to expose the reader let's just say that their requests went unanswered. Several times!

It is simply unfathomable to me that the rental office does not understand that their first order of business is to see that the current tenants of the building receive the kind of service that their monthly rent deserves.

You would think that paying well in excess of $2,000 a month for rent would entitle the tenant to a simple return phone call or a follow up on a promises to preform some service. The really maddening thing about this is that I hear the same complaints being made over and over again and the rental office either doesn't care, or is incapable of handling their duties. Neither option is very encouraging, and neither is acceptable.

Some cooler heads in the building have suggested that we wait for them to iron out the bugs, but it seems that those bugs are not being ironed out. These are simple issues like "can you send me a copy of my lease" "I would like to rent a storage unit" "My neighbor plays loud music all night." "May I get a spare key." These are day to day issues that a rental office should be able to handle with ease.  If theses "bugs" aren't ironed out within, say a month, then we need NEW PEOPLE "ironing" in the rental office, people who know what SERVICE means. 

No dears! You are not fashion models. You work for us. For the betterment of our rental experience! Service goes beyond the moment of the signing of the lease. I wonder what the parent companies response to seeing this blog would be? It's a tough job market out there. Pick it up a notch or you will be gone!

Post a local restaurant or business review here.

Ok. I'm going to try this. I hope people take advantage of this "review area" cuz I think it's  a great idea and you should too. Post your review in the comment area below. 

As soon as i figure out a better way to do this, maybe I will create a separate area just for reviews. 

Tell a Neighbor.

Tell your neighbors about this blog. 

Contrary to an occasional post by what appears to be the rental office, this blog is for you. It's for you to air your thoughts, grievances, pleasure, elation, or just to spread news about the area.  

It's tough to find interesting tidbits to post on a daily basis, but with your help we can post your thoughts in a common forum where tenants can speak with each other about the good, the bad and the ugly in our buildings and in our neighborhood. 

And I like good news too. I would also like to hear about new businesses opening up in the area, or perhaps your favorite stores, bars or restaurants. Hey, post a short review of a place if you'd like. I'm sure those new to the building or the area would love to hear your recommendations. I will post a header for reviews where you can post in the comment area. If there is an interest I'll leave it on the site permanently for people to access.

This blog is a pretty new forum, and the traffic isn't as heavy as I would like, but it is a potentially valuable asset for all of us, so let's use it and be in touch with one another. Remember, you always have the option of posting anonymously and unless you post something obscene, hateful, ignorant, or spurious, (stupid isn't good either, but doesn't necessarily preclude the comment) your comments will always be posted. Also, if you are a member of the rental office your spam won't get posted like it is on the apartmentratings.com site. Bogus posts by the rental office have the ratings boosted up to a whopping 58%.  A pitiful number considering their efforts to counteract the negative comments.

Can anyone in the Axiom clear a couple of things up?

I noticed a couple weeks ago that it appeared as if a plate glass window was being replaced at the front of the building. Any info?

Also last week there were several fire trucks out in front of the building. Any news on that one?

Also, I got an e-alert from the Metropolitan Police web site saying that there was a theft of a vehicle in the neighborhood. Any word on this?

Our blog welcomes aboard the Axiom

As you can see, the header for this blog has changed. Thanks to a suggestion from a resident of the Axiom I've included them in this blog too. Let's see if the 909 around the corner has any interest as well.

Woo hoo!